Legal
Privacy Policy
Effective May 3, 2026.
This Privacy Policy explains how Aliette Hernandez Carolan, P.A., doing business as Carolan Family Law Firm, PA (“we,” “I,” or “the firm”), collects, stores, uses, and protects information submitted through carolanfamilylaw.com and related intake, scheduling, and payment tools.
1. Information we collect
When you contact the firm or book a consultation, we collect:
- •Identifying information you submit voluntarily — name, email, phone number, preferred contact method.
- •The substance of your inquiry — the topic you want clarity on, your preferred timing, and the type of advisory engagement you are considering.
- •Marketing attribution data — referring URL, landing page, and UTM parameters where present.
- •Calendar and payment data handled by our scheduling provider (Calendly) and payments provider (PayPal) when you book a session. We do not store payment card numbers on our servers.
- •Standard server and analytics data — IP address, browser, device type, and pages viewed — used to operate and improve the site.
2. How inquiries are stored
Inquiries submitted through the website contact form are transmitted over TLS and stored in a secure, access-controlled database operated on our behalf by our backend provider. Access is limited to the attorney and to technical service providers bound by confidentiality obligations. Inquiries are retained for as long as reasonably necessary to evaluate, respond to, and document the inquiry, and to comply with applicable Florida Bar recordkeeping rules.
3. How we use the information
- •To respond to your inquiry and recommend an appropriate advisory engagement.
- •To run a conflict check before any consultation or representation.
- •To schedule, deliver, and document advisory engagements.
- •To process flat-fee payments through PayPal.
- •To improve the website, measure marketing effectiveness, and detect abuse.
- •To comply with Florida Bar professional conduct and recordkeeping obligations.
We do not sell your information, and we do not share it with third parties for their independent marketing purposes.
4. Confidentiality and attorney-client privilege
Submitting the website contact form does not create an attorney-client relationship. Information you submit through the form is not protected by attorney-client privilege under § 90.502 of the Florida Evidence Code until the firm has run a conflict check, formally agreed to represent or advise you, and you have signed an engagement letter. For this reason, the form expressly asks you to keep your message brief and to reserve sensitive details for a private consultation.
Once an engagement begins, all communications between you and the attorney are treated as confidential and, where applicable, privileged under Florida law and the Rules Regulating the Florida Bar (including Rule 4-1.6).
5. Service providers
We rely on a small number of vetted vendors to operate the practice:
- •Backend, database, and email infrastructure for storing inquiries and sending replies.
- •Calendly for scheduling consultations.
- •PayPal for processing flat-fee payments.
- •Analytics providers for aggregate, non-identifying site usage measurement.
Each provider is bound by its own data protection terms and processes information only as needed to deliver its service to the firm.
6. Cookies and tracking
The site uses cookies and similar technologies for essential site functionality, session continuity, and aggregate analytics. You can disable cookies in your browser; some site features may not work without them.
7. Your choices
- •You may request access to, correction of, or deletion of the inquiry information you submitted, subject to applicable Florida Bar recordkeeping obligations.
- •You may withdraw consent to follow-up communications at any time by replying to any email from the firm.
- •You may decline to submit the website form and contact the firm by other means.
8. Children
The website is intended for adults seeking legal information about Florida family law. We do not knowingly collect information from children under 13.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective” date at the top of this page reflects the most recent revision. Material changes will be communicated through the website.
10. Contact
Questions about this Privacy Policy or about information you have submitted can be sent through the contact page. Please do not include sensitive personal or case details in that message.
This Privacy Policy is provided for transparency and does not itself create an attorney-client relationship or legal obligation beyond those already imposed by applicable Florida and federal law and the Rules Regulating the Florida Bar.